Catherine Sanders Reach

North Carolina Bar Association

Catherine Sanders Reach is Director for the Center for Practice Management at the North Carolina Bar Association, providing practice technology and management assistance to lawyers and legal professionals. Formerly she was Director, Law Practice Management and Technology for the Chicago Bar Association and the Director at the American Bar Association’s Legal Technology Resource Center. Prior to her work at the NCBA, CBA and ABA she worked in library and information science environments for several years, working at Ross and Hardies as a librarian. She received a master’s degree in Library and Information Studies from the University of Alabama, Tuscaloosa in 1997.

Ms. Reach’s professional activities include articles published in Law Practice magazine, Law Technology News and GPSolo Magazine, as well as numerous other publications. She has given presentations on the use of technology in law firms for national bar conferences, state and local bar associations and organizations such as the National Association of Bar Council and the Association of American Law Schools. In 2011 she was selected to be one of the inaugural Fastcase 50, celebrating 50 innovators, techies, visionaries, and leaders in the field of law. In 2013 she was inducted as a Fellow of the College of Law Practice Management. In 2015 she was selected to be part of the ABA LTRC Women of Legal Tech. She served on the ABA TECHSHOW Board from 2007-2009, 2014-2016, was co-vice chair in 2019 and co-chair in 2020.

My Sessions

Workshop: Designing an A+ Client Experience

Grand Ballroom A

Join this hands-on workshop laser-focused on helping you leverage design thinking to gain clarity around your client personas and client journeys. This hands-on workshop will apply design-thinking practices to client-centered service models. During this session, you will go through each of the five steps of design-thinking. Attendees can expect to learn the following during this […]

Client Experience Workshop

Legal Ops 101

Grand MN

Legal operations is a multidisciplinary approach combining engineering, data analytics, marketing, finance, learning and development to enable legal departments to best serve their clients. Join us for this session to hear from legal op experts on what technologies can best support your firm and how to evaluate all of the available solutions.

Transactional Tech