Mary Shen O’Carroll

Director , Legal Operations, Technology and Strategy at Google LLC

Mary Shen O’Carroll is Director of the Legal Operations, Technology and Strategy team at Google, where she is responsible for overseeing key aspects of financial performance management, outside counsel management, systems/tools, and internal operations.

Since coming to Google in 2008, Mary has been responsible for developing Google’s Legal Operations organizational structure and centralizing operations for an international department. During her tenure at Google, Mary has been recognized by ABA as 2018 Women of Legal Tech, by Fastcase as a Fastcase 50 award winner in 2017, by the American Bar Association as Legal Rebel in 2016, and by LegalTech News as Legal Department Operations Director of the Year in 2016.

Prior to joining Google, Mary served as Profitability Manager for Orrick, Herrington & Sutcliffe LLP, where she led firm-wide profitability improvement initiatives by advising leadership on ways to monitor and improve practice management, client management and operations. Earlier, Mary was an investment banker working on M&A and private equity deals and a strategic management consultant advising pharma/biotech companies as well as U.S.-China businesses.

Mary is also a passionate leader pushing forward disruptive technology and processes designed to change the future of the legal industry. To support that agenda, she is President of CLOC (Corporate Legal Operations Consortium) whose mission is to help legal operations professionals and other core corporate legal industry players (e.g. tech providers, law firms, LPO’s, law schools, etc.) optimize the legal service delivery models needed to support the needs of small, medium and large legal departments.

Mary earned a BS in Business Administration from the Haas School of Business at the University of California at Berkeley.

My Sessions

Keynote Address | Mary Shen O’Carroll

Grand Ballroom EF

What Everyone Needs to Know About the Direction of the Legal Industry Where is the legal industry headed and what does the future look like? Technology and innovation are drastically changing the way the legal industry operates. As the industry moves forward, driven by change, the role of legal operations plays a big part in […]


EXPO Hall Break / Meet the Keynote Speaker


Located on the Purple Level, East Tower, the EXPO Hall contains over 100 vendors eager to network and share their newest product or service. ABA TECHSHOW provides light refreshments during the EXPO breaks.