Laura L. Keeler

Lawyers Concerned for Lawyers | Massachusetts Law Office Management Assistance Program (Mass LOMAP)

Laura L. Keeler serves as a Law Practice Advisor at Lawyers Concerned for Lawyers | Massachusetts Law Office Management Assistance Program. LOMAP provides affiliated legal professionals with free and confidential practice management assistance, guidance in understanding new law office technologies, and methods to attain healthy and sustainable practices.

Laura writes and speaks on topics relevant to practice management, including for the ABA Law Practice Magazine. Before joining Mass LOMAP, Laura worked for a cross-section of public and private legal entities, including the New Hampshire Bar Association and USDOJ.

Laura is an avid reader, loves learning, and enjoys exploring new places. She first gained experience with positive client relations practices while working on the Isles of Shoals. Laura is a proud Middlebury College graduate and tries to return annually to Bread Loaf Campus for Alumni College. Laura studied European politics abroad in Denmark, taking educational trips to The Hague and the EU Headquarters. She serves on the Board of Directors of her paralegal association. Laura is honored to be part of the Practice Management Advisors of North America cohort.

ABA TECHSHOW 2020 marked the last normal event for Laura before the pandemic set in, and she was grateful to be able to attend this conference then and now. No matter the format, ABA TECHSHOW endures and offers wonderful learning opportunities.

My Sessions

Outfitting the Solo & Small Firm with Essential Tech

Grand K

Legal technology that used to be optional is now in many cases essential. From client portals to automation of routine tasks to practice management software tools, superior client service today means embracing new and improved technology tools. This session will be a great starting overview for those opening a new office. This session will provide […]


Streamlining Client Intake + Engagement Process 🡪 Convert More Prospective Clients

Grand I

This presentation will cover how prospective clients first contact your firm all the way through client engagement and onboarding. Learn how to use automation and other time-saving tools to streamline the client intake and engagement process. Understand how Customer Relationship Management (CRM) tools can help with everything from lead gathering to prospective follow-ups to in […]

Client Experience Marketing