Loving the Luddites: Serving Tech Averse Clients

Columbus GH

Technology-driven processes in law firms are great when clients are onboard with using technology. But not all clients are able or willing to use technology. Whether you are using online forms, electronic fee agreements or storing files in the cloud, if your client can’t or won’t use technology, it can interfere with the services you provide. In this session, we will discuss how lawyers around the country are surmounting these issues by employing both high and low-tech alternatives when it comes to providing exceptional legal services to seniors, differently-abled individuals and rural communities.

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Client Experience