EQ Over IQ: Building Emotional Intelligence for Clients

Even if you are an expert in your field, you may be leaving wins on the table if you are not paying attention to interpersonal dynamics, both in and out of court. Skilled advocates are able to achieve great results even when the facts are not on their side. They do this by convincing stakeholders (judges, adversaries, prosecutors) to exercise discretion on behalf of their client. Learn from the pros how to approach these encounters tactically so that you are able to do more for your clients – even with bad facts.

Human Skills