Title: Can You Hear Me Now? Improving Internal/External Communication Through Process and Technology
Speakers: Jennifer Ramovs, Nicolle Schippers
Date: Thursday, March 16, 2017
Time: 4:00 p.m – 5:00 p.m.
Track: The Business of Law
Attendee Profile: Everyone

A high percentage of malpractice practice claims and practice management issues are caused by communication breakdowns. The growing number of communication channels only compounds the problem. Examine technologies and techniques that will help you improve internal and external communication, including email and texting to lower your stress, improve your service, generate happier clients, and lower your malpractice risk.